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Terms of Service

Last updated: April 2026

Please read these Terms of Service ("Terms") carefully before using the website at callbates.ca operated by Bates Plumbing & Heating ("we," "us," or "our"). By accessing or using our website you agree to be bound by these Terms.

1. Use of This Website

This website is provided for informational purposes and to facilitate contact with our business. You agree to use it only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.

2. Service Inquiries

Information submitted through our contact or quote forms is used to facilitate communication only. Any pricing reference, quote, or estimate provided through the website or by phone is preliminary, informational, and non-binding. Scope of work and pricing for any job will be discussed and agreed upon directly with you before work proceeds.

3. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Bates Plumbing & Heating or its content suppliers and is protected by applicable copyright law. You may not reproduce, distribute, or use any content without prior written permission.

4. Disclaimer of Warranties

This website and its content are provided "as is" without warranty of any kind. We make no representations as to the accuracy, completeness, or fitness for a particular purpose of any information on this site. General plumbing information provided on this website is not a substitute for professional advice specific to your situation.

5. Limitation of Liability

To the fullest extent permitted by law, Bates Plumbing & Heating shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or reliance on its content.

6. Third-Party Links

This website may contain links to third-party websites. We have no control over the content or practices of those sites and accept no responsibility for them.

7. Governing Law

These Terms are governed by the laws of the Province of New Brunswick and the applicable federal laws of Canada. Any disputes shall be resolved in the courts of New Brunswick.

8. Changes to These Terms

We reserve the right to update these Terms at any time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

9. Contact

Questions about these Terms can be directed to: