Winter Emergency
Frozen Pipe Thawing & Repair
New Brunswick winters push pipes past their limits. Whether a line has stopped flowing or already let go, Bates locates the freeze, thaws it safely, and inspects for damage before you're dealing with a flooded basement.
When the Water Stops in Winter
A frozen pipe doesn't always announce itself with a dramatic burst. Often the first sign is a faucet that's suddenly running dry. By the time temperatures swing back, the thaw can release weeks of pressure at once, and that's when pipes split and basements flood.
Our plumbers carry the right equipment to locate and safely thaw frozen lines, including pipes buried in walls, crawlspaces, and exterior chases, without the fire risk of open-flame methods. We also inspect the full affected run for stress cracks or fittings that are on the verge of letting go, so you're not called back a week later for a flood you almost prevented.
How We Handle a Frozen Pipe Call
We trace the cold section of line, often in unheated crawlspaces, exterior walls, or near the meter, before doing anything else.
Using heat tape, warm air, or steam equipment, never an open flame, we thaw the line gradually to avoid pressure shock and secondary splits.
We inspect the entire affected run for splits, cracks, and stressed fittings. A pipe that froze once is more vulnerable to letting go during the next thaw cycle.
If a pipe has split, we repair it on the spot. We also identify the root cause, inadequate insulation, exposed exterior lines, or poor heat circulation, so it doesn't happen again next winter.
Services We Offer
Frequently Asked Questions
Pipe Frozen? Call Now.
Don't wait, shut off your main and call us. The faster we get there, the less likely it becomes a flood.
506-PLUMBER(506) 758-6237 Get a QuoteIf you suspect a frozen pipe, shut off the main water valve right away. A burst pipe can release hundreds of litres before you can react. Don't wait to see if it fixes itself.
Why Choose Bates?
- Fast response across Greater Moncton
- Safe thawing, no open flames
- Full pipe inspection after thaw
- Available 24/7 in winter months
- 50+ years in the trade
Related Services
Frozen pipes don't wait. Neither do we.
Emergency frozen pipe service across Moncton and Greater New Brunswick.