Available 24 / 7
Emergency Plumbing
Water doesn't wait. Neither do we. Call our emergency line any time, day, night, weekends, or holidays, and a live technician will answer.
When Every Minute Counts
A burst pipe in winter. A backed-up sewer the morning of a dinner party. A water heater that floods the utility room overnight. These aren't problems that can wait until Monday, they need a licensed plumber on-site as fast as possible to contain the damage and make the repair.
Bates maintains a 24/7 emergency dispatch line staffed by real people, not answering machines. When you call, you'll speak with someone who can dispatch a technician immediately. We arrive prepared, trucks are stocked with the most common parts and materials so we can resolve most emergencies in a single visit.
Common Emergencies We Handle
Especially dangerous in winter. We stop the leak, drain the line, and repair the break, then advise on preventing recurrence.
Raw sewage entering the home is a health hazard. We clear the blockage and assess for root intrusion or pipe damage.
We locate and stop the source of flooding immediately, minimizing damage to floors, walls, and belongings.
A sudden loss of pressure can signal a main break, a failed pressure regulator, or a significant internal leak.
No heat in a New Brunswick winter is a safety emergency. We respond to boiler and furnace failures around the clock.
If you can't shut it off yourself, call us. We'll stop the leak, replace the failed fitting or valve, and check for hidden water damage.
Frequently Asked Questions
While You Wait for Us
Shut off the water. Your main shut-off is usually in the basement near the water meter, or outside at the meter curb stop. Turning it off limits damage while we're in transit.
Turn off the electricity in any affected areas if water is near electrical panels or outlets.
Document the damage with photos for insurance purposes before cleanup begins.
Move valuables away from water if it's safe to do so.
Call Right Now
A real person answers 24 hours a day, 7 days a week, including holidays.
506-PLUMBER (506) 758-6237Why Call Bates?
- Real person answers 24/7
- Trucks stocked with common parts
- Licensed & fully insured
- 50+ years in the trade
- All of Greater Moncton covered
Plumbing emergency right now?
Don't wait, every minute matters. Our emergency line is always answered.